privacy policy

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1. Introduction and Purpose

Publication International Limited (“We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (https://publicationinternationallimited.com/) or use our academic consultancy services. It also tells you about your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this policy. As a company based in the United Kingdom, we operate in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use our services.

We have designed our internal systems to ensure that your identity remains separated from the academic work you submit to us. Your university, professors, or third parties will never be informed of your relationship with us unless required by a strict court order.

2. Data Controller

For the purposes of data protection laws, Publication International Limited is the “Data Controller” of your personal data. We are responsible for deciding how we hold and use personal information about you.
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer (DPO) using the details set out below:
- Full Name of Legal Entity: Publication International Limited
- Email Address: orders@publicationinternationallimited.com
- Phone Number: +44 7782 260463
- Registered Postal Address:
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We adhere to the principle of “Data Minimisation” and only collect data strictly necessary to fulfil your order.

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

3.1 Identity Data

Names: First name and last name.
Username: A unique identifier used to anonymise your profile for our writers.
Verification Data: In rare cases of high-value transactions, we may request proof of ID to prevent fraud.

3.2 Contact Data

Email Address: Used for delivering files, sending invoices, and account management.
Phone Number: Used for urgent clarifications regarding deadlines or technical issues.

3.3 Financial Data

Payment Details: We do not store full credit card details on our servers. We collect payment confirmation tokens from our third-party payment processors (such as Stripe or PayPal) to verify that a transaction was successful.

3.4 Transaction Data

Order History: Details about payments to and from you and other details of services you have purchased from us (e.g., “MSc Thesis Chapter 4”).
Service Requirements: The specific instructions, word counts, and deadlines associated with your order.

3.5 Academic and Technical Data (The Brief)

Uploaded Files: Module handbooks, lecture notes, draft essays, datasets, or code files you upload for the purpose of the service.
Grading Rubrics: Specific criteria provided by your university which you share with us.
Turnitin Reports: Similarity reports you upload for our analysis.

3.6 Technical Usage Data

Device Information: IP address, browser type and version, time zone setting, and browser plug-in types.
Usage Statistics: Information about how you use our website and services, such as page response times and download errors.

4. How We Collect Your Data

We use different methods to collect data from and about you:

4.1 Direct Interactions

You may give us your Identity, Contact, and Academic Data by filling in forms or by corresponding with us by email, phone, or live chat. This includes personal data you provide when you:

Place an order for our services.
Create an account on our dashboard.
Subscribe to our service or publications.
Request marketing to be sent to you.
Give us feedback or contact customer support.

4.2 Automated Technologies

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

5.1 Performance of a Contract

We need to process your data to perform the contract we are about to enter into or have entered into with you. This includes:

Assigning your order to a suitably qualified “Level-Matched” Expert.
Processing your payments.
Delivering the completed academic work or code files.
Notifying you about changes to our terms or privacy policy.

5.2 Legitimate Interests

We may process your data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Fraud Prevention: We use your IP address and transaction data to detect and prevent fraudulent transactions or chargebacks.
Service Improvement: We analyse aggregated data to understand which academic subjects are in high demand to recruit relevant experts.
Legal Defence: We keep records of orders to defend against legal claims or disputes regarding service quality.

5.3 Legal Obligation

We may need to process your data to comply with a legal or regulatory obligation. For example, we are required to keep financial records for HMRC (UK tax authority) for six years.

6. Handling of Academic Materials and Anonymity

This section outlines strictly how we handle the sensitive documents you upload.

6.1 Expert Anonymity

We operate a “blind” system. Our writers and editors are subject-matter experts, but they do not have access to your personal Identity Data.

When an Expert accepts your order, they see only your Order ID and the Academic Brief.
We strictly prohibit you from sharing your personal contact details (email, phone number, full name) with the writer in any direct messages or uploaded files.
We reserve the right to redact personal information from files before forwarding them to the Expert.

6.2 Plagiarism Scanning and "No-Repository"

For our Plagiarism and AI Removal services, we may run your work through detection software (such as Turnitin).

We use a specialised institutional account set to “No Repository” mode.
This ensures that a fingerprint of your work is not stored in the global Turnitin database.
Your work will not flag as plagiarised against our scan when you subsequently submit it to your university.

6.3 Code and Data Protection

For clients studying Artificial Intelligence, Cyber Security, or Data Science:

We treat proprietary datasets and codebases as confidential trade secrets.
Our developers sign specific IP waivers confirming they retain no rights to the code they write or fix for you.
Once the warranty period (revision period) has expired, you may request that we permanently delete the raw data files from our servers.

7. Data Retention Policy

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7.1 Criteria for Retention

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

7.2 Specific Periods

Account Data: We keep your account active indefinitely to allow you to download past orders, unless you specifically request deletion.
Financial Records: By law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
Academic Deliverables: We retain copies of the work we produced for you for a minimum of 12 months. This is to assist you if you lose the file or need revisions later. After this period, files may be moved to a secure cold-storage archive or deleted.

8. Disclosures of Your Personal Data

We do not sell your data to third parties for marketing purposes. We may have to share your personal data with the parties set out below for the purposes set out in Section 5.

8.1 Internal Third Parties

Freelance Experts: The academics who write or edit your work. They are bound by strict Non-Disclosure Agreements (NDAs). They receive only the necessary instructions to complete the job.

8.2 Scope of Revision

Revisions are free only if the Expert has failed to follow your original instructions.

Valid Revision: “You missed the section on Porter’s Five Forces that was in the prompt.”
Invalid Revision: “Please add a new section on PESTLE analysis” (when this was not in the original Brief).

If your revision request constitutes new instructions, we will charge a fee for the additional work.

8.2 External Third Parties

Service Providers: Companies that act as processors who provide IT and system administration services (e.g., cloud hosting, email servers).
Payment Processors: Banks and payment gateways (e.g., Stripe, PayPal) who require data to process your transaction securely.
Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Regulators: HM Revenue & Customs and other authorities who require reporting of processing activities in certain circumstances.

8.3 No Academic Disclosure

We will never voluntarily share your data, your order history, or the content of your work with any university, college, or academic institution.

9. International Transfers

We are a UK-based company, but our business is global. We may transfer your personal data outside the UK or the European Economic Area (EEA).

9.1 Transfers to Experts

Our network of Experts includes academics from the USA, Canada, Australia, and the EU. When we assign your order to an Expert outside the UK, we transfer the necessary Academic Data (the brief) to them.

9.2 Safeguards

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers or freelance experts, we may use specific contracts approved by the UK Government (Standard Contractual Clauses) which give personal data the same protection it has in the UK.

10. Data Security Measures

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

Encryption: All data transmitted between your browser and our dashboard is encrypted using SSL (Secure Socket Layer) technology.
Access Control: Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a strict business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Breach Protocol: We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10.3 No Resale

You may not publish, resell, distribute, or display the Deliverable on any public platform or website.

11. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

11.1 Right of Access

You have the right to request a copy of the personal data we hold about you and to check that we are lawfully processing it.

11.2 Right to Correction

You have the right to request the correction of incomplete or inaccurate data we hold about you. We may need to verify the accuracy of the new data you provide to us.

11.3 Right to Erasure

You have the right to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete your data where you have successfully exercised your right to object to processing. Note that we may not always be able to comply with your request for specific legal reasons (such as tax compliance), which will be notified to you at the time of your request.

11.4 Right to Object

You have the right to object to the processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object. You also have the right to object where we are processing your personal data for direct marketing purposes.

11.5 Right to Restriction

You have the right to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

11.7 Right to Withdraw Consent

If we rely on consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact our Data Protection Officer at orders@publicationinternationallimited.com. We try to respond to all legitimate requests within one month.

12. Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

12.1 Types of Cookies

Strictly Necessary Cookies: Required for the operation of our website (e.g., logging into your secure dashboard, using the shopping cart).
Analytical Cookies: Allow us to recognise and count the number of visitors and to see how visitors move around our website.
Functionality Cookies: Used to recognise you when you return to our website (e.g., remembering your language preference).

12.2 Academic Disciplinary Action

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

13. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

14. Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect data from children under 18. If we learn that we have collected personal data from a child under 18, we will delete that information as quickly as possible.

15. Changes to the Privacy Policy

We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Any changes we make to our privacy policy in the future will be posted on this page.

Email: orders@publicationinternationallimited.com

Phone: +44 7782 260463